SEO report of customer-experience.com
Redirected to customerexperience.com.au/
Home - The Customer Experience Company
customerexperience.com.au/
Leading customer experience CX, service design, voice of customer, strategy and innovation for business transformation, culture change, measurable results
Tasks
- Avoid using deprecated HTML tags.
SEO
URL
Domain : customerexperience.com.au/
Character length : 26
Title
Home - The Customer Experience Company
Description
Leading customer experience CX, service design, voice of customer, strategy and innovation for business transformation, culture change, measurable results
Keywords (meta keywords)
Good! The website does not use “meta keywords”.
Open Graph Protocol
Good! The OG (Open Graph) protocol is set on this website.
locale: en_US
type: website
title: Home - The Customer Experience Company
description: Leading customer experience CX, service design, voice of customer, strategy and innovation for business transformation, culture change, measurable results
url: http://customerexperience.com.au/
site_name: The Customer Experience Company
image: http://customerexperience.com.au/wp-content/uploads/2016/08/Laurence-CEC-6.png
Dublin Core
Dublin Core is not used
Underscores in the URLs
Good! No underscore (_) found in the URLs.
Search engine friendly URLs
Good! The website uses SEO friendly URLs.
Checking the robots.txt file
There is robots.txt file.
https://customerexperience.com.au/robots.txt
https://customerexperience.com.au/robots.txt
| User-agent | Disallowed for the search engines |
|---|---|
| * |
|
Social
Social Engagement
Linkedin212
Facebook Share0
Facebook Comments0
Content
Doctype
HTML 5
Encoding
Perfect! The character encoding is set: UTF-8.
Language
We have found the language localisation: ”en”.
Title
Home - The Customer Experience Company
Character length : 38
Good! The title’s length is between 10 and 70 characters.
Character length : 38
Good! The title’s length is between 10 and 70 characters.
Text / HTML ratio
Ratio : 5%
Error! The text / HTML code ratio is under 15 percent on this website. This value shows that the website has relatively few text content.
Error! The text / HTML code ratio is under 15 percent on this website. This value shows that the website has relatively few text content.
Headings
| H1 | H2 | H3 | H4 | H5 | H6 |
|---|---|---|---|---|---|
| 6 | 1 | 8 | 0 | 2 | 0 |
Heading structure in the source code
- <H1>
- <H1>
- <H1> Different thinking. Different outcomes.
- <H3> We are an independent consulting firm, specialising in customer experience. We apply design thinking to business problems to get different, more innovative outcomes that create better customer experiences. We design and deliver new products, services and ecosystems for large organisations and government.
- <H1> How does your NPS compare in Australia?
- <H5> Find out with the CEC 'Australian NPS Pulse Check' benchmark
- <H3> How much longer will healthcare remain immune to disruption?
- <H3> Amazon’s Day 1 mentality & the customer obsession
- <H3> Transforming the patient experience
- <H1> We get results
- <H1> Designing and delivering better customer experiences
- <H5> We use Design Thinking to solve business problems. Everything we do is founded in customer needs and behaviours, whether it be strategy, design or culture change. We are open, transparent and outcome focused. We believe in less paper, less talk and more action.
- <H2> What it's like to work at The Customer Experience Company
- <H3> The Customer Experience Company
- <H3> Sydney
- <H3> Melbourne
- <H3> Sign up to our newsletter
Word cloud
- customer15
- cec10
- experience9
- better8
- design8
- work7
- experiences5
- different5
- business4
- how4
- problems4
- helped4
- government4
- organisations4
- services4
- thinking4
- healthcare4
- apply4
- working4
- current3
- outcomes3
- sydney3
- melbourne3
- careers3
- followed3
- team3
- company3
- get3
- deliver3
- create3
- nps3
- results3
- ecosystems2
- studies2
- large2
- products2
- innovative2
- events2
- strategy2
- new2
- all2
- clients2
- last2
- day2
- read2
- designing2
- delivering2
- learn2
- brings2
- disruption2
- specialising2
- case2
- firm2
- news2
- blog2
- focused2
- nsw2
- less2
- level2
- together2
Keyword matrix
| word | title | descriptions | heading |
|---|---|---|---|
| customer | |||
| cec | |||
| experience | |||
| better | |||
| design | |||
| work |
Two Word cloud
- customer experiences4
- find out4
- business problems3
- out more3
- experience company3
- outcomes that create2
Three Word cloud
- better customer experiences2
- deliver new products2
- ecosystems for large2
- find out more2
- more innovative outcomes2
- work with case2
404 Page
The website has a 404 error page.
Flash content
Good! The website does not have any flash contents.
Frame
Good! The website does not use iFrame solutions.
Images
We found 26 images on this web page.
Good! Every image has an alternative text attributes set on this website.
Good! Every image has an alternative text attributes set on this website.
Readability
Flesch–Kincaid Grade Level
0.80
Flesch Reading Ease
100.00
Coleman Liau Index
4.20
Automated Readability Index (ARI)
0.00
Dale–Chall Readability
7.30
SMOG Index
8.00
Spache Readibility
5.00
Number of letters
8093
Number of words
2382
Number of sentences
303
Average words per sentences
8
Number of syllables
2681
Syllables in words
2529
Average syllables in words
1.13
Number of words in first three syllables
207
Percentage of word / syllables
8.69
Words not in Dale-Chall easy-word list
1043
Words not in Spache easy-word list
252
Technologies
Deprecated HTML elements
Good! No deprecated HTML tags are detected.
Redirection (www / not www)
Good! The web address is accessible in only one version. The www version is redirected to the version without www.
Deprecated HTML elements
Good! No deprecated HTML tags are detected.
Printability
Suggestion! Unfortunately, no printer-friendly CSS found.
Meta Tag (viewport tag, mobile devices)
Error! The meta tag named viewport is missing.
Speed test
Server response time
The server response time is not fast enough: 1.4 seconds have passed until the page started to load.
Table layout
Good! No nested tables found.
Number of HTTP resources
109
Number of source domains
14
Render blocking resources
The elements below are blocking the “above the fold” rendering.
List of render blocking javascript files
List of render blocking javascript files
- https://customerexperience.com.au/.. /000da7ad96fd9ee460a43bf9b3ced3a4.js
- https://customerexperience.com.au/.. /jquery-migrate.min.js?ver=1.4.1
- https://customerexperience.com.au/.. /94da5c9b2b9afc19c7da823d0aee7d25.js
- https://customerexperience.com.au/.. /306d13795a41395cb1d847aecc2a4e1d.js
- https://customerexperience.com.au/.. /d158aa89d8b3964888870b74a260729b.js
- https://customerexperience.com.au/.. /ee2dfce167df43f29ce7f07033d315da.js
- https://customerexperience.com.au/.. /3e86ccd8f002ce8508218bad333496da.js
- https://customerexperience.com.au/.. /ed338a4ec1c0dba981443bd98d9b70ab.js
- https://customerexperience.com.au/.. /b46dafed5bfc6379cf194873f33d4e5e.js
- https://customerexperience.com.au/.. /69690cad0a010f993933b224913ad548.js
- https://customerexperience.com.au/.. /hoverIntent.min.js?ver=1.8.1
- https://customerexperience.com.au/.. /d2de7926abedc37558a2aa21df5d9d99.js
- https://customerexperience.com.au/.. /jquery.waitforimages.min.js?ver=2.0.2
- https://customerexperience.com.au/.. /owl.carousel.min.js?ver=1.3.3
- https://customerexperience.com.au/.. /2b4fc01e926b9c203893616692883ed9.js
- https://customerexperience.com.au/.. /a35e9a362de6b9e499681c77d8f7ad96.js
- https://customerexperience.com.au/.. /970c51d81d8573305bccc6fc3d5b66a5.js
- https://customerexperience.com.au/.. /d79873f506803018e16427c1901414f8.js
- https://customerexperience.com.au/.. /450164767ecd408dd30fadc455b35b0c.js
- https://customerexperience.com.au/.. /wp-embed.min.js?ver=56fedde412baeb7f6234...
- https://customerexperience.com.au/.. /styling-281.min.js?ver=2.8.1
- https://customerexperience.com.au/.. /jquery.magnific-popup.min.js?ver=0.9.9
- https://customerexperience.com.au/.. /imagesloaded.pkgd.min.js?ver=3.1.5
- https://customerexperience.com.au/.. /687beb2393c93aee41035c5b0a8f2d99.js
- https://customerexperience.com.au/.. /49aa3db7453295c3ab4127f50346617d.js
- https://customerexperience.com.au/.. /forms-api.min.js?ver=4.2.4
- https://fonts.googleapis.com/css?family=Work+Sans:100,200,300,400,500...
- https://customerexperience.com.au/.. /f71e3f620d3128b26e0226d03602a602.css
- https://customerexperience.com.au/.. /71f5ba92f95d767d1ee9cf9c40f3e0c1-1.css
- https://customerexperience.com.au/.. /527f9c1f27f5a6364726a20484a54006.css
- https://customerexperience.com.au/.. /eb43d8db97416c94d9a5989c905e57e4-1.css
- https://customerexperience.com.au/.. /front-flex.min.css?ver=2.8.1
- https://customerexperience.com.au/.. /0681ffaa62d10b4753d52e6f91dd5d9b.css
- https://customerexperience.com.au/.. /e00de6a56845c145a9e29c68ab5b0657.css
- https://customerexperience.com.au/.. /06b5cb5c05c85e26c15a14fa775633d1.css
- https://customerexperience.com.au/.. /6ab2e036e15f6a4bcfa35cd18ffef68e.css
- https://customerexperience.com.au/.. /dc6d72ccc90ae567adf8547a6402af73.css
- https://customerexperience.com.au/.. /a2c2c36d1da7e8d19f127ef3b07a9d27.css
- https://customerexperience.com.au/.. /36458837b86b410a30a9cb4781da4e50.css
- https://fonts.googleapis.com/css?family=Montserrat%3A400%2C700%7COpen...
- https://customerexperience.com.au/.. /6d0c4de1b064dbb5ce0538e0aab92396.css
- https://customerexperience.com.au/.. /e4537351bc02a27f537196bc0494273f.css
- https://customerexperience.com.au/.. /3578f313faf3018177837c097707eaa7.css
- https://customerexperience.com.au/.. /6e2bdf1755479e43b21594b6207240eb.css
- https://customerexperience.com.au/.. /d7544a18180440c68acfb57e31595681.css
- https://customerexperience.com.au/.. /ef45486ebeb1f2e98669cac5ff210ab5.css
- https://customerexperience.com.au/.. /5106ee2c5952e710e8075cb729c4064c.css
- https://customerexperience.com.au/.. /font-awesome.min.css?ver=4.0.3
- https://fonts.googleapis.com/css?family=Work+Sans%3A300
- https://fonts.googleapis.com/css?family=Roboto%3A400
- https://customerexperience.com.au/.. /1a4acdeb7eb4011c70db0508c257aa9b.css
- https://customerexperience.com.au/.. /material-design-iconic-font.min.css?ver=...
- https://customerexperience.com.au/.. /4be228b9099aacb67dd6668a90664e59.css
- https://customerexperience.com.au/.. /51934f9d4cf682a13fffeb02f53bea6e.css
- https://a.mailmunch.co/app/v1/styles.css
Speed test – Javascript
Javascript
Error! Too many javascript files found which slows down the page load on the website.
- http://customerexperience.com.au/wp-includes/js/jquery/jquery.js?ver=1.12.4
- http://customerexperience.com.au/wp-includes/js/jquery/jquery-migrate.min.js?ver=1.4.1
- http://customerexperience.com.au/wp-content/plugins/revslider/public/assets/js/jquery.themepunch.tools.min.js?ver=5.2.6
- http://customerexperience.com.au/wp-content/plugins/revslider/public/assets/js/jquery.themepunch.revolution.min.js?ver=5.2.6
- http://customerexperience.com.au/wp-content/themes/themetrust-create/js/imagesloaded.js?ver=3.1.6
- http://customerexperience.com.au/wp-content/plugins/contact-form-7/includes/js/jquery.form.min.js?ver=3.51.0-2014.06.20
- http://customerexperience.com.au/wp-content/plugins/contact-form-7/includes/js/scripts.js?ver=4.7
- http://customerexperience.com.au/wp-content/plugins/wp-disable-comments/javascript/wp-disable-comments.js?ver=0.4
- http://customerexperience.com.au/wp-content/themes/create-child/js/multipage_scroll.js?ver=1.0
- http://customerexperience.com.au/wp-content/themes/create-child/js/sidenav.js?ver=1.4
- http://customerexperience.com.au/wp-content/themes/create-child/js/signup_thankyou.js?ver=0.9
- http://customerexperience.com.au/wp-content/themes/themetrust-create/js/jquery.actual.js?ver=1.0.16
- http://customerexperience.com.au/wp-content/themes/themetrust-create/js/smoothscroll.js?ver=0.9.9
- http://customerexperience.com.au/wp-includes/js/hoverIntent.min.js?ver=1.8.1
- http://customerexperience.com.au/wp-content/themes/themetrust-create/js/superfish.js?ver=1.7.5
- http://customerexperience.com.au/wp-content/themes/themetrust-create/js/jquery.waitforimages.min.js?ver=2.0.2
- http://customerexperience.com.au/wp-content/themes/themetrust-create/js/owl.carousel.min.js?ver=1.3.3
- http://customerexperience.com.au/wp-content/themes/themetrust-create/js/jquery.isotope.js?ver=1.5.25
- http://customerexperience.com.au/wp-content/themes/themetrust-create/js/jquery.fitvids.js?ver=1.0
- http://customerexperience.com.au/wp-content/themes/themetrust-create/js/jquery.scrollTo.js?ver=1.4.6
- http://customerexperience.com.au/wp-content/themes/themetrust-create/js/jquery.prettyPhoto.js?ver=3.1.6
- http://customerexperience.com.au/wp-content/themes/themetrust-create/js/theme_trust.js?ver=1.1
- http://customerexperience.com.au/wp-includes/js/wp-embed.min.js?ver=4.7.5
- http://customerexperience.com.au/wp-content/plugins/siteorigin-panels/inc/../js/styling-25.min.js?ver=2.5.3
- http://customerexperience.com.au/wp-content/themes/themetrust-create/js/jquery.parallax-scroll.js?ver=0.6.30
- http://customerexperience.com.au/wp-content/plugins/mailchimp-for-wp/assets/js/forms-api.min.js?ver=4.1.2
File size of all javascript files combined
831.70KB
Javascript minifying
Great! The Javascript files are minified.
Speed test – CSS
CSS
Error! Too many CSS files detected that slows down the page load.
- http://customerexperience.com.au/wp-content/plugins/contact-form-7/includes/css/styles.css?ver=4.7
- http://customerexperience.com.au/wp-content/plugins/revslider/public/assets/css/settings.css?ver=5.2.6
- http://customerexperience.com.au/wp-content/plugins/siteorigin-panels/inc/../css/front-flex.css?ver=2.5.3
- http://customerexperience.com.au/wp-content/plugins/so-widgets-bundle/widgets/button/css/style.css?ver=1.8.6
- http://customerexperience.com.au/wp-content/uploads/siteorigin-widgets/sow-button-flat-c13c0d32fadf.css?ver=4.7.5
- http://customerexperience.com.au/wp-content/uploads/siteorigin-widgets/sow-button-flat-d8017b805e90.css?ver=4.7.5
- http://customerexperience.com.au/wp-content/uploads/siteorigin-widgets/sow-image-default-813df796d9b1.css?ver=4.7.5
- http://customerexperience.com.au/wp-content/uploads/siteorigin-widgets/sow-button-flat-d64b665f25e5.css?ver=4.7.5
- http://customerexperience.com.au/wp-content/plugins/wp-pagenavi/pagenavi-css.css?ver=2.70
- http://customerexperience.com.au/wp-content/themes/themetrust-create/style.css?ver=4.7.5
- http://customerexperience.com.au/wp-content/themes/create-child/style.css?ver=4.7.5
- http://customerexperience.com.au/wp-content/themes/create-child/style.css?ver=5
- http://customerexperience.com.au/wp-content/themes/themetrust-create/css/owl.carousel.css?ver=1.3.3
- http://customerexperience.com.au/wp-content/themes/themetrust-create/css/owl.theme.css?ver=1.3.3
- http://customerexperience.com.au/wp-content/themes/themetrust-create/css/prettyPhoto.css?ver=3.1.6
- http://customerexperience.com.au/wp-content/themes/themetrust-create/css/superfish.css?ver=1.7.5
- http://customerexperience.com.au/wp-content/themes/themetrust-create/css/woocommerce.css?ver=1.0
- http://customerexperience.com.au/wp-content/themes/themetrust-create/css/loaders/spinkit.css?ver=1.0
- http://customerexperience.com.au/wp-content/themes/themetrust-create/css/loaders/rotating-plane.css?ver=1.0
- http://customerexperience.com.au/wp-content/themes/themetrust-create/css/font-awesome.min.css?ver=4.0.3
File size of all css files combined
350.99KB
CSS minifying
Great! The CSS elements are minified.
Speed test – Compression
Uncompressed size of the of the HTML
202.96KB
Gzip compression
Error! By using Gzip you can save 69.3KB (77% compression) on your site.
- By compressing https://customerexperience.com.au you can save 69.3KB (77% compression rate)
- By compressing https://forms.mailmunch.co/sites/271489/settings_v2 you can save 465B (46% compression rate)
Speed test – Browser cache
Number of static resources (image, JS, CSS)
75
Browser cache
The browser cache is not set correctly for all elements.
| URL | Duration |
|---|---|
| https://customerexperience.com.au/.. /coloredbg.png | Expiry time is not specified |
| https://customerexperience.com.au/.. /revolution.extension.actions.min.js | Expiry time is not specified |
| https://customerexperience.com.au/.. /revolution.extension.kenburn.min.js | Expiry time is not specified |
| https://customerexperience.com.au/.. /revolution.extension.layeranimation.min.... | Expiry time is not specified |
| https://customerexperience.com.au/.. /revolution.extension.navigation.min.js | Expiry time is not specified |
| https://customerexperience.com.au/.. /revolution.extension.slideanims.min.js | Expiry time is not specified |
| https://customerexperience.com.au/.. /CEC-customer-experience5.jpg | Expiry time is not specified |
| https://customerexperience.com.au/.. /CEC-logo-c-dark.png | Expiry time is not specified |
| https://customerexperience.com.au/.. /CEC-logo_sticky-dark.png | Expiry time is not specified |
| https://customerexperience.com.au/.. /Laurence-CEC-6.png | Expiry time is not specified |
| https://customerexperience.com.au/.. /Results-AMP.png | Expiry time is not specified |
| https://customerexperience.com.au/.. /Results-iag.png | Expiry time is not specified |
| https://customerexperience.com.au/.. /Service-1.jpg | Expiry time is not specified |
| https://customerexperience.com.au/.. /Working-3.jpg | Expiry time is not specified |
| https://customerexperience.com.au/.. /BusinessOwner.jpg | Expiry time is not specified |
| https://customerexperience.com.au/.. /CEC-icon.png | Expiry time is not specified |
| https://customerexperience.com.au/.. /CaseStudy-AMP.jpg | Expiry time is not specified |
| https://customerexperience.com.au/.. /CaseStudy-NZIR-2.jpg | Expiry time is not specified |
| https://customerexperience.com.au/.. /1E0A6332-800x600.jpg | Expiry time is not specified |
| https://customerexperience.com.au/.. /Emotional_intelligence_Blog1_v0.1RGB-800... | Expiry time is not specified |
| https://customerexperience.com.au/.. /Marketing_Matters.jpg | Expiry time is not specified |
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| https://customerexperience.com.au/.. /coverImage.jpg | Expiry time is not specified |
| https://customerexperience.com.au/.. /Marketing-matters-raj.jpg | Expiry time is not specified |
| https://customerexperience.com.au/.. /000da7ad96fd9ee460a43bf9b3ced3a4.js | Expiry time is not specified |
| https://customerexperience.com.au/.. /0681ffaa62d10b4753d52e6f91dd5d9b.css | Expiry time is not specified |
| https://customerexperience.com.au/.. /06b5cb5c05c85e26c15a14fa775633d1.css | Expiry time is not specified |
| https://customerexperience.com.au/.. /1a4acdeb7eb4011c70db0508c257aa9b.css | Expiry time is not specified |
| https://customerexperience.com.au/.. /2b4fc01e926b9c203893616692883ed9.js | Expiry time is not specified |
| https://customerexperience.com.au/.. /306d13795a41395cb1d847aecc2a4e1d.js | Expiry time is not specified |
| https://customerexperience.com.au/.. /3578f313faf3018177837c097707eaa7.css | Expiry time is not specified |
| https://customerexperience.com.au/.. /36458837b86b410a30a9cb4781da4e50.css | Expiry time is not specified |
| https://customerexperience.com.au/.. /3e86ccd8f002ce8508218bad333496da.js | Expiry time is not specified |
| https://customerexperience.com.au/.. /450164767ecd408dd30fadc455b35b0c.js | Expiry time is not specified |
| https://customerexperience.com.au/.. /49aa3db7453295c3ab4127f50346617d.js | Expiry time is not specified |
| https://customerexperience.com.au/.. /4be228b9099aacb67dd6668a90664e59.css | Expiry time is not specified |
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| https://customerexperience.com.au/.. /687beb2393c93aee41035c5b0a8f2d99.js | Expiry time is not specified |
| https://customerexperience.com.au/.. /69690cad0a010f993933b224913ad548.js | Expiry time is not specified |
| https://customerexperience.com.au/.. /6ab2e036e15f6a4bcfa35cd18ffef68e.css | Expiry time is not specified |
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Speed test – Images
File size of all images combined
1.12MB
Image optimisation
You can save 82.1KB (38% compression) by optimising the images below:
- By lossless compressing the https://customerexperience.com.au/.. /CaseStudy-AMP.jpg you can save 73.6KB (41%) data.
- By lossless compressing the https://customerexperience.com.au/.. /CEC-customer-experience5.jpg you can save 8.4KB (22%) data.
Links
We found a total of 41 different links.
Internal links: 34
External links: 7
Internal links: 34
External links: 7
External links:
Internal links:
Website security
IP
181.224.157.222
External hidden links
Good! No hidden external links found
Looking for eval()
Good! No eval(bas64_decode()) scripts are found
Checking for XSS vulnerability
No XSS vulnerability found
Email encryption
Warning! The website contains at least one unencrypted email address.
Sites on same ip
Icons
Favicon
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Typos
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